Help center

Questions about trying on?

Tips for better portraits, credits, wardrobe setup, and how to reach our team.

Email support

Quick help

Common topics

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Portrait quality

Use a full-body shot, good lighting, and a plain background. Skip heavy filters and cropped faces.

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Clothing photos

Flat-lay or mannequin images work best. Remove busy backgrounds before try-on.

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Credits

Each try-on uses one credit. New installs get 3 free. Top up credits, or get the Unlimited Pass.

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Restore purchases

Use Restore on the purchase screen, signed in with the same Apple ID.

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Saved outfits

Save results from the try-on screen and find them under Wardrobe in the app.

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Connection

Try-on needs internet. If it fails, wait and retry — credits apply only on success.

FAQ

Frequently asked

How do I try on an outfit?

Add a portrait and clothing image to your wardrobe, open Try On, select both, and tap generate. The AI builds a preview showing you in that outfit.

How many free try-ons do I get?

Outfit.ai includes 3 free credits on install — one credit per try-on. After that, top up credits or get the Unlimited Pass.

How does pricing work?

Two options. Pay as you go: buy credit top-ups — 1 for $0.99, 10 for $3.99, 20 for $7.99, or 50 for $17.99 — and spend 1 credit per try-on. Unlimited Pass: a limited-time offer at $9.99/week for unlimited try-ons. Final prices appear in the App Store at checkout.

How do I cancel?

Go to Settings → Apple ID → Subscriptions, select Outfit.ai, and tap Cancel. Access lasts until the period ends.

Are my photos stored on your servers?

Wardrobe data stays on your device. Selected images are sent to AI partners only to process a try-on. See our Privacy Policy.

Why doesn't the result match real life?

Previews are AI approximations — use them as styling guides, not guarantees of fit, color, or fabric in person.

Can I import from a shop URL?

Yes — use product URL import to add garment images to your closet, then try them on with your portrait.

Still stuck?

We usually reply within 24 hours — often much sooner.

contact.appsnow@gmail.com